FÜM products are now available for purchase at select retail locations across the United States! Use our store locator tool to find a store near you. At this time, FÜM products are not available in retail stores in Canada. Not finding the answers you
Each pack of Cores contains 3 individual Cores. Explore all Core flavors here. Not finding the answers you're looking for? Feel free to reach out to our support team at [email protected].
Steps to use a FÜM gift card/store credit:. FAQ:. - Do I get a physical gift card?. No, you do not. FÜM gift cards are digital and delivered via email. - Can I transfer my gift card to someone else?. Yes, you can. Simply forward the email to them or
Have questions or concerns? We are happy to help!. You can contact our customer service team via:. - Email at [email protected]. - Live chat (bottom right hand corner of your screen). - Message us on Facebook at @breathefum
After your order is placed, you will be able to view the order status through your customer account. Order processing time is 1-3 business days from the order being placed. 1. Log into your account here. 2. After logging in, you can view your order h
We aim to have orders processed and shipped out within 1-3 business days from the time you place your order, barring any backorder or stock hiccup. Once your order is all set, we'll send you a shipping confirmation email with tracking details!. Not f
Refunds & returns are accepted on products that are still sealed in their original packaging and are within 30 days from the original date your order was shipped to you. Please note that if you are wanting to return a device, the sealing stickers on
If your discount code is not working upon checkout here are a few things you can try. 1. Ensure the discount code is correct with no spaces before, between or afterwards. 2. Ensure that your email address is entered in the email field BEFORE you ente
If you are being told that FÜM can't ship to your U.S. address upon checkout, here are some troubleshooting methods to try:Clear your cache/history and try processing the order againTry using an alternate browser and/or device to place the orderIf th
Please be aware that submitting a cancellation request does not automatically guarantee the cancellation of your order. Our customer support team must manually process the cancellation request. If you need to cancel an order, please contact support@b
Füm™ is sold worldwide so we sell in several different currencies for the convenience of everyone!
If you are being told that FÜM can't ship to your Canadian address upon checkout, here are some troubleshooting methods to try:Clear your cache/history and try processing the order againTry using an alternate browser and/or device to place the orderI
Not finding the answers you're looking for? Feel free to reach out to our support team at [email protected].
1. Click on the shopping bag icon towards the top of your screen:. 2. From within your shopping cart, click the "Check Out" button:. 3. Enter the promo code in the "Discount code or gift card" field:.
Currently, our PayPal payment method during checkout is only available for orders being placed in USD and CAD. Payments with other currencies must be made with one of our other payment options available at checkout.
At FÜM, we designed the Journey Pack to be customizable so you can tailor your experience to what works best for you. Because of that flexibility, the price you see at first may change depending on the options you choose during the customization proc
To ensure swift delivery for our customers, orders are shipped from various global locations corresponding to the destination country indicated in the shipping address. Should you observe that your order has been shipped from a location diverging fro
We're sorry to hear that!. If your order arrived incomplete, please reach out to our customer support via chat at the bottom right hand corner of your screen or via email at [email protected]. We are happy to work with you towards a resolution!.
We would be happy to help with the address edit. Please reach out to our customer support team at [email protected]. We'll make every effort to catch your order swiftly before it's prepared for shipment, though we can't assure that changes will
At the moment, FÜM isn't able to waive taxes on orders for customers who are tax exempt. Still have questions? Reach out to our support team at [email protected].
Our customer support team does not have the capability to manage returns or refunds for purchases made on Amazon. If you have bought FÜM products through Amazon, please proceed to request your return directly through the Amazon platform.
Still have questions? Our support team is happy to help! You can reach out to them via Chat or email at [email protected].
If your order value is $130 USD or greater before taxes and after any discounts are applied and you are still getting charged for standard shipping fees, ensure that your order meets the following criteria:. • Your order is shipping to the US, UK, EU
If you’re encountering product pages that indicate that the product is "Sold Out", it is most likely because we don’t ship to your location. To check if we deliver to your area, please refer to our shipping locations support article. If your location
Our mailing packaging is branded with the FÜM logo.
We understand that this can be a common issue, especially when using third-party payment platforms like Apple Pay or Shop Pay, which will sometimes auto-fill outdated shipping details during checkout. If the incorrect shipping address on your order w
If you need a more detailed invoice for your order, just reach out to our support team at [email protected], and we'll be happy to send it to you.
To view the estimated shipping time for your order, simply proceed to checkout with the items in your cart. Once you enter your shipping details, you'll see the available shipping options along with their estimated delivery times. FÜM relies on the e
Canadian orders are shipped from our Las Vegas fulfillment center, typically via DHL. DHL handles your package until it reaches Canada, where it’s handed over to a local carrier like Canada Post or Dragonfly for final delivery. It's completely normal
You are able to place an order through out website and select PayPal at the checkout if the shipping destination is the corresponding country that uses the following currencies;. Currencies are region specific, so if you live in a region/country but
FSA (Flexible Spending Account) and HSA (Health Savings Account) are tax-advantaged accounts that allow you to save and pay for eligible health and wellness expenses, such as medical supplies, prescriptions, and other healthcare-related products. Sim
If you're trying to pay using your HSA/FSA account through Sika Health but don't see it as a payment option during checkout, below are a few things to check. Sika Health is not available for subscription purchases. If your cart includes a subscriptio
Once an order has been placed, the payment method cannot be changed. However, if the order has not yet entered the fulfillment process, it may be possible to cancel it so you can place a new order using your preferred payment method. To find out if y
You may notice a Proposition 65 (Prop 65) warning label on your FÜM package when it arrives, and we want to assure you that your safety and well-being are our top priority. This label is required for shipments to California and is related to the pepp
While it's uncommon, there are instances where a customer's HSA/FSA claim for a purchase may be rejected by their plan administrator, even though the product is eligible. We know this can be frustrating—so here's what you need to know and what you ca
We aim to have orders processed and shipped out within 1-3 business days from the time you place your order, barring any backorder or stock hiccup. Orders submitted on weekends or holidays will begin processing on the next business day. A business da