Why Is My Credit Card Being Declined?Updated 4 days ago
If you are experiencing a declined payment via credit card, below are some suggestions to try.
- Ensure the billing billing address is correct
- Ensure the credit card number is correct
- Ensure the CVV is entered correctly
- Ensure the card's expiry date is correct and that it is not expired
- Ensure that there is not a hold/restriction on the card from the credit card provider
- Try clearing your cache/history or placing the order on an alternate device/browser
We recommend verifying that all card information has been entered correctly and there are no restrictions on the card. If you continue to have issues, we suggest trying a different card or paying through another payment method (such as PayPal, ApplePay, etc.).
Not finding the answers you're looking for? Feel free to reach out to our support team at [email protected].
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