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Shipping Details

The Tracking Number Indicates My Package Was Delivered, but I Have Not Received It

If you receive a delivery notification but have not received your package, that can be concerning and we're here to help!. Occasionally, a carrier may mark a package as delivered before it is physically delivered. Here are a few things to check if yo

Where Does FÜM Ship To?

FÜM ships to many countries worldwide! Find the comprehensive list of where this includes below - current restricted countries are listed at the bottom. Argentina. Australia. Austria. Belgium. Brazil. Brunei. Bulgaria. Canada. Croatia. Cyprus. Czechi

Navidium Shipping Protection Policies

PACKAGES PRESUMED TO BE LOST. Domestic packages (United States/Canada/Australia/United Kingdom): If your package's tracking indicates that your package is in transit to you (i.e. has not been returned to sender) but has not updated for a period of 7

What is Navidium Shipping Protection?

FÜM is not liable for packages that are lost, damaged or stolen during transit. While the majority of orders reach their destination without incident, there are occasional instances where packages may be lost, damaged, or stolen in transit, causing u

Why Does My Order's Status Say "Partially Delivered"?

If you opted in to the Navidium Shipping Protection at the time you placed your order, you may receive an email update indicating that your order was partially delivered. This is just because the Navidium Shipping Protection was marked as "fulfilled"