Account Details
Can I Combine Multiple Customer Accounts Together?
At this time, we’re unable to merge separate customer accounts if both accounts have an order associated with them. Your order history, subscriptions, and shipping details will remain connected to the account used to place each order. If you’d like t
How Do I Log In to My FÜM Account?
Not seeing any orders or subscriptions in your account? Click here. Not finding the answers you're looking for? Feel free to reach out to our support team at [email protected]. Search terms/tags: login, log in, FÜM login, FÜM account login, sign
Why Can’t I See My Orders or Subscription in My Account?
Orders and subscriptions are tied to the email address used at checkout, so they will only appear when you’re logged in with that same email. If you’re logging into your account but don’t see any orders or subscriptions, this is usually due to a simp
How to Update Your FÜM Account Shipping Address (Not Applicable for Subscriptions)
Please note: Changes made to your address in your general FÜM account do not sync with your subscription dashboard. To update the shipping address for your subscription, please make the change directly in your subscription dashboard by following the
How to View and Use Your FÜM Store Credit
If you have FÜM store credit available, you can view your balance in your account and apply it toward a future purchase at checkout. Log in to your FÜM account. For steps on logging in, click here. Go to the Orders section of your account and your av