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Account Details

Can I Combine Multiple Customer Accounts Together?

Right now, we’re not able to merge separate customer accounts. All of your order info, subscriptions, and shipping details will stay tied to the account you used to place the order. If you’d like to update the email on your account — and it’s not alr

How Do I Log In to My FÜM Account?

Follow this link to the login page and then follow the steps below. Not seeing any orders or subscriptions in your account? Click here. Not finding the answers you're looking for? Feel free to reach out to our support team at [email protected].

Why Can’t I See My Orders or Subscription in My Account?

Orders and subscriptions are tied to the email address used at checkout, so they will only appear when you’re logged in with that same email. If you’re logging into your account but don’t see any orders or subscriptions, this is usually due to a simp

How Can I Update the Shipping Address On My General Account?

Follow the numbered steps below for updating your address on you general FÜM account. Please note that this does not apply to:. • Updating the address on your subscription dashboard. If you would like to update the address on your subscription dashbo