How Can I Cancel My Subscription?Updated 5 days ago
We’re Sad to See You Go 😢
If you're thinking about canceling because you're having trouble updating or adjusting your subscription, we’d love the chance to help first! Our support team is here for you and can often resolve things quickly. If you're worried your next order might process before we can get back to you, you're welcome to pause your subscription while we assist.
But if you're sure you’d like to cancel, below are steps on how to do it.
How to Cancel Your Subscription
- Log in to your subscription dashboard.
→ Click here to request a login link to your subscription dashboard.
If you are not seeing any subscriptions when you log in but are receiving recurring shipments, your account is likely set up under an alternate email address. You must log in with the email address you used when placing your first order to see your subscriptions. - From your subscription dashboard, click "View Details" on the subscription you’d like to make changes to.
- Scroll to the bottom of the subscription details page and click "Cancel Subscription."
- You’ll move through a few different prompts. Proceed through these until the subscription has been fully cancelled.
- Once your subscription has been cancelled, there will be a red "Cancelled" badge on that subscription.
If you're having trouble making changes to your subscription, don't hesitate to contact our support team at [email protected] for help. For security reasons, please ensure you reach out using the email address associated with your subscription.
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