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Why Am I Being Charged for Shipping if My Order Value Is Over $99?Updated 20 hours ago

Free Shipping Eligibility

If your order total is $99 USD/CAD/AUD or higher (before taxes and after discounts) and you’re still seeing standard shipping fees, please check the following:

  • Your order value is at least:

    • $99 USD (or the equivalent in other currencies/countries, excluding Canada & Australia), OR

    • $99 CAD (if shipping to Canada), OR

    • $99 AUD (if shipping to Australia).

  • Digital gift cards are not included toward the $99 minimum.

If your order meets these criteria and shipping fees are still being applied, please contact our support team at [email protected] for assistance.


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