Why Am I Being Charged for Shipping if My Order Value Is Over $99?Updated 20 hours ago
Free Shipping Eligibility
If your order total is $99 USD/CAD/AUD or higher (before taxes and after discounts) and you’re still seeing standard shipping fees, please check the following:
Your order value is at least:
$99 USD (or the equivalent in other currencies/countries, excluding Canada & Australia), OR
$99 CAD (if shipping to Canada), OR
$99 AUD (if shipping to Australia).
Digital gift cards are not included toward the $99 minimum.
If your order meets these criteria and shipping fees are still being applied, please contact our support team at [email protected] for assistance.
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