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Why Am I Being Charged for Shipping if My Order Qualifies for Free Shipping?Updated 10 days ago

Free Shipping Eligibility

If you are being told that your order value qualifies for free shipping and you’re still seeing standard shipping fees, please check the following:

  • Your order value is at least:

    • $130 USD (or the equivalent in other currencies/countries, excluding Canada, Australia & the UK), OR

    • $182 CAD (if shipping to Canada), OR

    • $218 AUD (if shipping to Australia).

    • £118.00 GBP (if shipping to the UK)

  • Digital gift cards are not included toward the $130 minimum.

If your order meets these criteria and shipping fees are still being applied, please contact our support team at [email protected] for assistance.


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