Third-Party Payment Platforms (Apple Pay, PayPal, Browser Autofill, etc.)Updated 2 hours ago
Some third-party payment platforms, such as Apple Pay, PayPal, or browser autofill tools, can sometimes result in unexpected changes to order details during checkout. This article explains common issues and how to avoid them.
What Can Happen When Using Third-Party Payments
When completing a purchase using a third-party payment method, information from the payment platform may auto-fill or overwrite certain order details. This can include your:
Shipping address
Billing address
Name
Email address
Phone number
These details may differ from what you originally entered on the FÜM website.
Important Considerations
FÜM is not liable for changes made by third-party payment platforms.
Any changes applied automatically by a payment method are outside of FÜM’s control.Order edits may not be possible once an order is processed.
If you notice incorrect information and request changes, FÜM will do its best to assist. However, we cannot guarantee changes can be applied before the order enters fulfillment.Verify your information before completing payment.
Always double-check your shipping and billing addresses, email, and name on both FÜM’s checkout page and the payment confirmation screen. Additionally, make sure the information in your third-party payment account is up to date before submitting your order.Alternate emails may affect your account visibility.
If a third-party payment autofills a different email than your primary FÜM account, your subscription or order may not appear under your account when you log in.Contact support promptly for corrections.
If you notice any discrepancies after completing payment, email [email protected] as soon as possible and explain the issue. Include details such as your full name, email address(es), shipping address, and order number. We will do our best to assist with any changes before your order begins processing for fulfilment.
Tips to Avoid Issues
Before completing payment with a third-party platform, make sure the information in your payment account is current and accurate.
Review all autofilled information before submitting payment.
Summary
Third-party payment platforms can sometimes result in unexpected changes to your order details. FÜM is not responsible for errors caused by third-party autofill or payment systems. Always double-check your information before submitting payment, verify that your third-party payment account is up to date, and contact support immediately if corrections are needed.
Not finding the answers you're looking for? Feel free to reach out to our support team at [email protected].
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