How Can I Change the Core Flavors in My Subscription?Updated 3 days ago
The method for changing the Cores on your subscription will depend on what products you initially ordered (i.e. the Journey Pack vs Cores Club).
If you encounter an error while trying to change your Cores and are unable to edit your subscription flavors, please refer this support article.
Subscription Was Created via a Cores Club Order
If you ordered via the Cores Club product page, your subscription will look something like this:
1. From your subscription dashboard, click on the subscription you’d like to make changes to.
→ Click here for instructions on how to access your dashboard.
2. Click "Edit".
3. Click "Edit".
4. You will be able to select between a bundle of 3, 6 or 9 Cores.
5. Select the flavors you would like in your subscription.
The flavors that are currently selected to be in your subscription will appear in the pop up window/menu at the bottom of your screen.
6. Once you have selected the quantity and flavors you would like in your subscription, click "Update bundle".
Subscription Was Created via a Journey Pack Order
If you ordered via the Journey Pack product page, your subscription will look something like this:
1. From your subscription dashboard, click on the subscription you’d like to make changes to.
→ Click here for instructions on how to access your dashboard.
2. Click "Edit" for the Core you would like to increase the quantity of/swap out/remove.
To increase quantity of an existing flavor
Adjust the amount of Cores you would like in your upcoming shipment, and click "Update".
To swap out a current flavor for an alternate flavor
Click "Switch", select the Core flavor and quantity you would like to switch it out for, and then "Confirm Switch".
To remove a flavor
Click “Remove” and then select “Remove from Subscription.”
Please note that a subscriptions must include at least 3 Core packs.
If you're having trouble making changes to your subscription, don't hesitate to contact our support team at [email protected] for help. For security reasons, please ensure you reach out using the email address associated with your subscription.