Why Can't I Make Changes to My Subscription?Updated 8 hours ago

We know how important it is to have control over your subscription!

We’re aware that some customers are currently encountering issues when attempting to make changes to their subscriptions—such as updating Core flavors, canceling, or adjusting settings. We understand how frustrating this can be, and our team is actively working on a fix.

If you're seeing an error when trying to update your subscription, please reach out to us at [email protected] so we can assist you directly.

In the meantime, if you're concerned that your next subscription order might process before we can help, we recommend pausing your subscription by following the steps in this article. Once the changes are complete, you’ll be able to resume your subscription yourself or we can do it for you.